ACCESS INFORMATION
The Key Club is committed to being a safe, welcoming and inclusive space and takes all the necessary steps to welcome people with disabilities to the venue.
Contact
For accessibility enquiries please email venue manager, Scott:
A: The Key Club, 66 Merrion Street, Leeds, LS2 8LW
We aim to reply to any enquiries between 2-5 working days
Access at The Key Club
The Key Club is situated underground and is accessed by our main entrance which has 26 steps down to ground level. Unfortunately, this is the only available entrance to the venue and we no longer have an alternative entrance available for those who may need to use it due to building work on a neighbouring property.
For our ambulant disabled customers, we have stools available on request which are positioned in a raised seating area that is accessible via a ramp. These are limited and are first come first served. We do offer priority entry for people with a disability and advise contacting us before your arrival for this to be arranged.
For any access requests or questions please email info@thekeyclubleeds.com
Personal Assistant Ticketing Scheme
Deaf and disabled customers are entitled to a personal assistant ticket at no additional cost when purchasing their own ticket, which must be requested in advance. We recommend customers first purchase a general admission ticket and then email Scott at info@thekeyclubleeds.com to obtain their Personal Assistant ticket.
We require proof of eligibility for your PA ticket. Examples of proof of eligibility include Disability Living Allowance (DLA) / Attendance Allowance (AA), Personal Independence Payments (PIPs), Blue Badges & The Access Card.
Other evidence may be accepted on a case-by-case basis.
Getting to The Key Club
The Key Club is 0.5 miles away from Leeds Train station and 0.6 miles away from Leeds Coach Station.
Parking
The Key Club is a city centre venue and unfortunately doesn’t have any specific parking. However, there are 2 multistorey car parks within close proximity of the venue.
The Q-Park St Johns Centre is situated on Merrion Street, offers 4 disabled parking spaces and is approximately 157ft from the venue.
Q-Park St Johns Centre
Parking Garage
Merrion St LS2 8NG
0113 218 2065
The Citipark First Direct Arena Parking is located on Belgrave Street, offers disabled parking and is approximately 0.2 miles from the venue.
First Direct Arena Parking
Parking Garage
Belgrave St LS2 8BT
020 7842 8508
Taxis/Drop Offs
There are limited spaces outside The Key Club for taxis and drop-offs. There is a maximum stay of 10 minutes per space.
Services and Facilities
Opening Times
Please check event listings for specific opening times as these may vary.
Box Office
The Key Club is not open to the general public during the day and there is no box office on site. However, tickets are available to purchase from Jumbo records which is next door to The Key Club in the Merrion Centre. Jumbo is a one-level record store. Please check their website for specific opening times as these may vary.
Accessible Toilet
We have one disabled access toilet at The Key Club, which is operated by a radar key.
The disabled access toilet is located in our second room to the right of the main venue and is on one level, this is also our gender neutral toilet.
Please speak to venue staff should the second room be closed, they will be happy to arrange access to the accessible toilet when required.
Accessible Bar
We do not have an accessible bar at The Key Club. However, please ask our staff if you require assistance and they will be happy to help.
Audio Enhancement
At present, there are no audio enhancement services offered at The Key Club.
Assistant Dogs
We welcome assistance dogs at The Key Club. We ask that whenever possible you notify us in advance if you are planning to bring an assistant dog to any of our shows and provide proof that a dog is registered with an organisation that is a member of Assistant Dogs UK.
Strobe Lighting
Strobe and flash lighting is regularly used at The Key Club. If you require specific show information please contact us in advance by emailing info@thekeyclubleeds.com and we will do our best to assist you.
Medicines
Medicines or food and drink to manage a medical condition are allowed into the venue. Please notify our security team when you arrive before being searched.
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